Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Below we have listed some of the most commonly asked questions to help both the hammer wielding loom smashers and the avid keyboard warriors navigate the online services of PAAS Web. There’s a separate set of FAQ’s specifically for our Forum here… If you have any other PAAS web queries please contact webadmin


What are the risks of staying logged in?

Why am I receiving emails from PAAS?

What’s the difference between the Web Site and the Members Area?

What is the Prince Albert Angling Society Facebook site?

What’s the difference between the Forum and Facebook Group?

Can I message the committee via Facebook or the Forums?

Is my personal information safe?

Sometimes I can see other members booked on Balloted Water sometimes I cant. Why?

Why are Junior Members unable to access the Members Area?

Why is the Waters Map so inaccurate?

Where have the What3words listings gone?

Help! I’ve re-sorted the Water List with the little arrows. How to I reset it?

Are there Map Book pages for the Trout Syndicate Ticket Waters?

 

What are the risks of staying logged in?

The time out exists to protect you and your personal information. The longer you stay logged in, the more risk there is of an attack on your account. If you are successfully attacked whist you are logged in the attacker is not impersonating you, to all intent and purpose the attacker is you! It’s also worth noting that because you are logged in you may not be aware that you have been attacked.

An alternative to increasing your session time is to periodically refresh the page you are reading. Whilst you stay ‘active’ your session will not expire. Regardless of increasing your session time, in some circumstances you will be prompted to login again, just to confirm you’re you!

If you do use the extended login time option or if you just login briefly you should always logout. Closing the tab or your web bowser does not log you out. You should of course do this for all websites not just PAAS.

A bit about passwords…

When you enter a valid password and click ‘login’ our system generates a random password for your session. In that way your password cannot be exposed whilst browsing our site. However, you should still change your password regularly and if it is a password assigned to you by PAAS change it to one of your own immediately on the ‘Your Details’ page. Passwords must be a minimum of 6 characters and they may contain letters, (both upper and lower case) and numbers. All special characters are allowed. Keep your password secure and don’t use the same password on multiple sites.

 

Why am I receiving emails from PAAS?

We have implemented an emailing system for you to receive important updates on the information you need to go fishing. We try to keep the emails brief and include a title listing the waters affected. Emails may not contain all the relevant information but they will include links to where you can find out more, usually within the Members Area. You can unsubscribe from this service but we would urge you not to, if the latest email is not of interest, just delete it. The next one might have important information on your favourite water. Note: we will never share your contact details with third parties and we will never send you marketing messages.

A current email address is increasingly important part of your membership record. Periodically we send important information via email and a current email address will be required to renew your membership online, book balloted waters and many other online functions. During the present crisis Hook Line & Sinker, our biannual magazine is also sent via email. We would urge all members to keep their membership record up to date with a current valid email address. You can check your current email address associated with your membership in the ‘Your Details’ tab within the Members Area.

Only one email address is valid per member. Should your other associate or family members wish to independently access the Members Area contact David Hindle our membership secretary he can add their email address to their membership record. Once the change is confirmed your other associate or family members will be able to register for their own Members Area account. Currently access to the Members Area is restricted to those over 18 years of age.

What’s the difference between the Web Site and the Members Area and the Forum?

Yes, they look the same but they are very different. The Web Site at www.paas.co.uk is our public face on the internet. It’s aimed at encouraging potential members to join our waiting list and to help prospective water owners gain an understanding of the Society. It also allows us to occasionally make announcements to the wider public. It’s perhaps helpful to think of the Web Site as if it were printed, it doesn’t change often. As an existing member, the Public Web Site will be of limited interest.

The Members Area at www.paas.co.uk/membersarea is a very different kettle of fish. Perhaps it’s easiest to think of The Members Area as being hidden behind the Web site. The Members Area is very much a ‘live’ web area, it is linked with both our Waters and Membership Databases. Changes made to the Waters Database are instantly reflected on The Waters Guide and when you renew your membership or book a Balloted Water the change is instant. The Notice Board, (the page that opens after login), provides the latest up-to-the-minute information on rule changes, new waters, emergency closures, and many other items that might have an impact on your fishing today or in the coming days.

To access the Members Area, you need to register with your username which is your registered email address and create your own unique password. During registration your details are checked to confirm you are a current member. If your membership lapses access is denied until you renew.

The Forum is a third party add-in powered by PHP Builtin Boards but hosted and maintained by us.

 

What about the Prince Albert Angling Society Facebook Site?

We have maintained the PAAS Facebook Page exclusively for junior members.

 

What’s the difference between the Forum and Facebook Group?

Essentially not much, the Forum or more properly ‘Forums’ and our Facebook Group are social networking apps, offered to members to make it easy to connect with and share with other members. You’ll need a Facebook account first to access the Facebook Group but access to the Forum is from within the Members Area. You’ll get a notification from Facebook each time there’s a new post, with the Forums you can set up a notifications in the ‘user control panel’. The Forum is divided into categories or sub-forums, then further divided into topics. Perhaps one important difference is that Facebook allows anyone over 13 to register, currently the Forum is restricted to adults.

 

Can I message the committee via Facebook or the Forums?

Nope.
You can contact any member of the committee via their email address or phone number in your card or via the contact forms within the Members Area here… The committee maintains a policy of not responding to any social media posts. However, our team of moderators may from time to time draw attention to significant issues commented on by many individuals.

 

Is my personal information safe?

We have invested significantly to ensure that your information is secure, as always you should never reveal your password to anyone. Full access to your data is limited to just two Data Controllers within the committee and some other committee members have limited access. We have a robust Data Protection Policy based on best practice and government guidance. Our Privacy Statement sets out the general principles and the full policy is available on request. You’ll notice that the only cookies we use are purely functional and we never share your data with anyone. Frankly, your personal information held by PAAS is probably more secure than it is on your own device!

The Facebook Group is NOT maintained by us and you should satisfy yourself of the integrity of any personal information you provide.

 

Sometimes I can see other members booked on Balloted Water sometimes I cant. Why?

Until a Balloted Water is fully booked you will see the names of other members booked on. Once a date is fully booked its is no longer available, consequently you cannot see any information about that date.

 

Why are Junior Members unable to access the Members Area?

Currently Junior Members cannot access the Members Area. This is simply because we have not yet implemented an age verification system for Balloted Waters. Rules 7g & 8f  exclude Junior Members under 12 from fishing unaccompanied, This would be compromised if they could book a Balloted Water on their own. Should a Junior Member wish to book a Balloted Water simply contact David Hindle our membership secretary by phone or email.

 

Why is the Waters Map so inaccurate?

The Waters Map at www.paas.co.uk/waters is just a rough guide to prospective members of the range of waters available with PAAS. It is neither accurate nor up to date. The ‘live’ Waters Map in the Memebers Area is the one you want.

 

Where have the What3words listings gone?

What3words listing is under the little green plus symbol to the left of each water.

We have adopted what3words to locate at least one car parking location on each of our waters to help you navigate to the water. What3words can be used via your web browser or the free what3word app. The app is available for IOS and Android and works offline which is ideal for waters with unreliable data connection. For more information visit the ‘More’ tab in the Members Area.

 

Help! I’ve re-sorted the list The Waters List with the little arrows. How to I reset it?

Click The Waters Guide tab again, the page will refresh and reset to the default order. If you’ve search for a water, click the ‘x’ in the search box to reset the list to default.

Note: Currently the default order is by water number. This may change.

 

Are there Map Book pages for the Trout Syndicate Ticket Waters?

Yes, there are on-line only versions of Map Book pages of all the Trout Syndicate Ticket Waters in the ‘More’ tab within the Members Area.